Scam Watch: Is It A Scam ? Or Is It Just A Really Bad Investment ?

Dear Readers,

(Last Updated April 16th, 2015 @ 6:35 pm EST) RC 7.0 MO

For this week’s “Scam Watch” feature. I thought I would tell you a little about the Internet service called is a Question/Answer site where you can go to ask any kind of question to a so called “Expert” Which is supposed to answer your question.On their homepage they claim their service works this way:

But for most users it is more like this: Ask a question, Make a user account, write a bit more about your problem, contact with the “Expert” then you choose what you want to pay him for his services. Like $10, $20 or $30 dollars USD, and they claim you will get much faster and better help if you pay more. Anyways, the next step, you pay, you wait, you wait more and then you wait a little more. Then you check your bank account and you might see that they have “taken out more money” than you actually agreed to pay for a service you never even received. On their site there is a complaint section, I have copied some of the post from the section (This complaint section has since been removed): “I needed some advice on a wound my cat received by a raccoon. I needed the information immediately and this seemed like a good option. I asked the question and was asked how much I would pay- I chose 13.00. It directed me immediately to Paypal where I paid the amount. in full using my bank acct. Received the receipt and waited. About an hour later I got an email that I had a response. I went to retrieve and it asked me to pay… I contacted customer service and they said I had not paid. Checked Paypal and it was received by them- also deducted from my bank acct. I sent them the receipt and went back and forth with about 20 emails. Got no where but the run around. I asked for a phone number – I called, no one answers… so left a message. 2 days later and have gotten nowhere. I am really ticked off- not even just the money- but the principal and the time I have taken on this! Ridiculous… DO NOT USE THIS COMPANY- YOU WILL BE SORRY!” “I clicked the $10.00 box that I am willing to pay for recommendation of a simple drawing software program. They charged me for $175.00. I sent them an email and claimed a refund. No response yet. I was in touch with their ‘Expert’ waiting for further advice because the first was not fully usable. I am waiting for both responses. 08 / May/ 2009″ “i did not accept any answer’s i received so they told me i would receive all my money back in my account in four days but instead the took twice as much more out and made my account over drawn by $148.00.” “I submitted a question to Justanswer and paid £6.30. I was told the money would only be taken from me if I accepted an answer. I haven’t had any answers at all but the money has been taken.” Also important to note that if you decide you want to exit their site. You end up getting this message:

WAIT! Your question has not been posted yet. This is what you get by placing a fully refundable deposit into your JustAnswer account:

* Experts are reassured that you are serious and are willing to reward them for a helpful answer.

* You will be able to preview and “Accept” your answer before deciding to pay for it.

* Deposits are fully refundable for any reason until you are happy. Satisfaction guaranteed!

Thank you,


JustAnswer also tells you that if you are not satisfied with your experts answer. You do not need to pay, but how can this be when you need to pay to get in contact with the said “expert” ? I would highly recommend you stay away from this site. Now I am not saying that they only scam people. may help around 25% or so of people. But when someone loose $100 USD when they only choose to pay $6 USD something is very wrong ! From the comments I have read throughout the net it seems like around 50% actually get what they are told to they will get. It also seems like they have had some inside scamming themselves, people who claimed to be experts and were noting of the sort. ———————————————————————————————–

Now the link I am about to share with you all is 100% legit and is in fact on the website. Via the link we have provided for you. So you all can see how counter productive and really silly it seems. HELL…..I maybe DEAD wrong but you just need to click on the link and read the proceeding text to DECIDE FOR YOURSELF…… ———————————————————————————————–

One Of Claims: every ninth sec **Image directly taken from website ———————————————————————————————– Wikipedia Page: **Link Provided By (CSW) -Moderator- Erin ———————————————————————————————– Better Business Bureau (BBB) Profile: ———————————————————————————————– Promo Link The Shockingly Simple JustAnswer® Promise” – **Link Discovered By Nico ———————————————————————————————– HELP And REFUND Section “Blackbelt Support” Quality. Access. Compassion – **Link Discovered By Nico ———————————————————————————————– How Can I Request A REFUND ? Link Verification Status: Confirmed as a SAFE LINK. Confirmed via (CSW) readership as useful. But you must be registered to see page. REFUND Link Verification Status: Confirmed as a SAFE LINK. Confirmed via (CSW) readership as useful. But you must be registered to see page. **Both JustAnswer REFUND LINKS Were Provided By Commenter Ethan ———————————————————————————————– Customer Service E-Mail Verification Status: E-mail Address is Confirmed via (CSW) readership. **E-mail Address Provided By Commenter Ethan ———————————————————————————————– Non-Corporate Customer Service Phone Numbers

Toll-Free: 888-587-8220,  888-567-8220, 1-888-862-9212

Canadian Toll-Free Number: 1-888-587-8220

UK Toll-Free Number: 0-800-452-621

Australian Toll-Free Number: 1-800-679-634

New Zealand Toll-Free Number: 0-800-452-621

Intl: 650-385-2899 and 1-650-985-2899

From The Rest Of The World: 1-650-385-2899

Verification Status Of Non-Highlighted Customer Service Numbers: Confirmed by (CSW) readership.

Verification Status Of RED Highlighted Toll Free Customer Service Number: Confirmed via (CSW) readership and Scam Watch Team.

Verification Status Of Orange Highlighted Canadian Toll-Free Service Number: Confirmed via (CSW) readership and Scam Watch Team.

Verification Status Of Brown Highlighted Canadian Toll-Free Service Number: Are not confirmed via (CSW) readership and or Scam Watch Team.

Verification Status Of Blue Highlighted Toll-Free Service Number: Are not confirmed via (CSW) readership and or Scam Watch Team.

*Non-Corporate Customer Service Numbers Provided By Commenter Ethan

**Second Toll Free Number Customer Service Number Provided By Commenter Plain Jane

***Canadian Toll-Free Number Provided By Commenter Daniel

****All Numbers In Brown Were Provided By Commenter Mike H.

*****All Numbers In Blue Were Provided By Commenter Alan

———————————————————————————————– Direct Corporate Phone Numbers: 1-415-929-9923 Verification Status: Confirmed via (CSW) readership and Scam Watch Team. The 1-415-929-9923 corporate phone numbers above have been confirmed by both our “Scam Watch Team” and (CSW’s) readership. On a number of occasions. But please feel free to comment below if you have indeed called one or both of the above numbers and let us know if they are indeed helpful. In solving any issues you came across. *Phone Numbers Provided By Commenter James Fox ———————————————————————————————–

If you guys have any question regarding this or any other similar subject. Please don’t hesitate to comment or e-mail us @


Important Side Note: Please guys could you speak English in the comments section. If you can’t speak English please use the following embedded link to GOOGLE TRANSLATOR. It’s 100% free and very easy to use. ———————————————————————————————–

DISCLAIMER: The Computer Savvy Weblog has no control over the ads Google decides to display on our blog/site. Due to the fact The Computer Savvy Weblog is using the free version of WordPress. Sorry for any inconvenience or possible misunderstandings this may of caused.


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Post Written By Nico And Scam Watch Feature Was Created By Remy “Se7en”


1,962 Responses to Scam Watch: Is It A Scam ? Or Is It Just A Really Bad Investment ?

  1. Roman says:

    The main thing they are guilty of in my opinion is having a typical ‘internet’ vague and misleading billing structure. If that would have been clearly laid out from the beginning I would still have used them, but would not have had to waste my time cancelling their automatic membership enrollment fees and automatic duplicate question fees. Other companies do the same thing. (Free trial or low cost trial and auto enrollment) It is misleading and frustrating and not ‘straight up’! I feel they are doing themselves an injustice by being vague with the fee charge structure.

    On a good note, their mechanic expert was very good. Answered the question promptly and got the answer right on the money. I am happy to pay for the $5 good faith fee and the $21 answer fee. Just not with all the BS.
    Regards, Roman

    • Sam says:

      You nailed it, Roman. Thanks much.

    • jon says:

      Justanswer should appoint you to its board of directors. But, alas, their board is omnipotent, all knowing. That’s why Justanswer is a $50 billion public company after 11 years in business.

      Oh wait…that was only a dream. Sorry, my bad!

  2. stephen stevens says:

    I called “Just Answer Expert” two nights ago about a computer problem on my lab Top. They made me wait for 15 minutes after they got my debit card number. After that I was told I had to pay an extra $39.00 for a membership. After that I was told to that my membership expired and they would not be able to help me. Also I was told that I would not have to pay the membership fee $39.00. After that I was told if I was not satisfied they would not charge me for their advice. Then after I told them I wasn’t satisfied they said they helped me and to have a nice day. I think they are a scam because I looked at my checking account and they charged me for their answer the membership fee and a $5.00 fee for good faith. That is a scam if I ever seen one.

    • JA Reply says:

      Hello Stephen,

      We’re sorry to hear about the experience that you had on the website. We would definitely like to take a look at what happened when you came on the site and make sure that you receive your full refund.

      If you do still need assistance please feel free to reach out to our Customer Care team at and you should receive a reply back within 4 hours.

      Adam – Customer Care Supervisor

  3. barbara goodwin says:

    they went n t my account 2x it was to be 5 or a free trail it was not about 20 min later took out 27 dollor I want all my money back did this 4/9/17 then I got mad and close it the same day. BG

  4. reidar Blindheim says:

    at 03/18-2017 I went onto their webpage (where I thought) it clearly said 1.question costs $5 and follow-up questions are free.I asked my question,got a reply to be more specific,did and got reply I was to test (problm with bike) Then today I get charged Nok 241; // approx-$25 When re-reading their page with a magnifying glass it looks as the $5 mentioned is a “deposit” Just to CONN you into register your card-details.No clear sum is mentioned ,so no real poss to know up-front what your question actually will cost you…
    This is clearly a SCAM and unlawful practice.

    Anyone know if there’s a class-act filed in the US to cut the head of these snakes?? NEVER AGAIN-I’m also warning any/all friends/contacts/collegaes to saty well clear these scumbags.

    PS: Anyone know the direct web-adress to FBI ineternet fraud squad??
    Please tell! Thanx /-reid

  5. Nadia Malik says:

    I want my money back. Had i known i would be charged additional money i would not have paid. I only agreed to pay 5$. I called their customer service and the person i spoke with was condescending and didnt offer any apologies or compensation for the deceptive nature of your site. This company is deceptive and should be banned from google search.

    • Nadia Malik says:

      I just learned they have stored my credit card info and have enrolled me in membership i never agreed to enroll in. I want to be removed from this system immediately

  6. William Adams says:

    4/16/17 Unauthorized charges to my acct (which I never (knowingly) signed for. Seems to me to be a standard scam. Will26

  7. reidar Blindheim says:

    If youre on Any social media do post warnings re this scamoperation! lets spread the word and hope they justdie!

  8. jon says:

    Justanswer is not a scam. It’s a relatively inexpensive means of obtaining potentially useful information. The biggest problem (IMHO) with the website is that a large percentage of the experts who answer questions aren’t any more expert than the customers who are asking the questions. Unfortunately, for customers, they don’t know if they’ve received accurate info until it’s used in the real world. And, by then, it’s frequently too late to recover from the erroneous info received — except to get a refund.

    Bottom line, it’s all about the expert who answers. Some are very good, and worth more than you pay. Others are total hacks. The trick is to find someone who you can trust — and to do that usually means arranging to get the expert’s contact info — which requires a “premium services offer,” and that means paying “real money” for services.

    Which all goes to show that, just as it is everywhere else in life, “You gets whats yous pays fer!”

    Caveat Emptor!

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