Scam Watch: Is It A Scam ? Or Is It Just A Really Bad Investment ?

Dear Readers,

(Last Updated April 16th, 2015 @ 6:35 pm EST) RC 7.0 MO

For this week’s “Scam Watch” feature. I thought I would tell you a little about the Internet service called is a Question/Answer site where you can go to ask any kind of question to a so called “Expert” Which is supposed to answer your question.On their homepage they claim their service works this way:

But for most users it is more like this: Ask a question, Make a user account, write a bit more about your problem, contact with the “Expert” then you choose what you want to pay him for his services. Like $10, $20 or $30 dollars USD, and they claim you will get much faster and better help if you pay more. Anyways, the next step, you pay, you wait, you wait more and then you wait a little more. Then you check your bank account and you might see that they have “taken out more money” than you actually agreed to pay for a service you never even received. On their site there is a complaint section, I have copied some of the post from the section (This complaint section has since been removed): “I needed some advice on a wound my cat received by a raccoon. I needed the information immediately and this seemed like a good option. I asked the question and was asked how much I would pay- I chose 13.00. It directed me immediately to Paypal where I paid the amount. in full using my bank acct. Received the receipt and waited. About an hour later I got an email that I had a response. I went to retrieve and it asked me to pay… I contacted customer service and they said I had not paid. Checked Paypal and it was received by them- also deducted from my bank acct. I sent them the receipt and went back and forth with about 20 emails. Got no where but the run around. I asked for a phone number – I called, no one answers… so left a message. 2 days later and have gotten nowhere. I am really ticked off- not even just the money- but the principal and the time I have taken on this! Ridiculous… DO NOT USE THIS COMPANY- YOU WILL BE SORRY!” “I clicked the $10.00 box that I am willing to pay for recommendation of a simple drawing software program. They charged me for $175.00. I sent them an email and claimed a refund. No response yet. I was in touch with their ‘Expert’ waiting for further advice because the first was not fully usable. I am waiting for both responses. 08 / May/ 2009″ “i did not accept any answer’s i received so they told me i would receive all my money back in my account in four days but instead the took twice as much more out and made my account over drawn by $148.00.” “I submitted a question to Justanswer and paid £6.30. I was told the money would only be taken from me if I accepted an answer. I haven’t had any answers at all but the money has been taken.” Also important to note that if you decide you want to exit their site. You end up getting this message:

WAIT! Your question has not been posted yet. This is what you get by placing a fully refundable deposit into your JustAnswer account:

* Experts are reassured that you are serious and are willing to reward them for a helpful answer.

* You will be able to preview and “Accept” your answer before deciding to pay for it.

* Deposits are fully refundable for any reason until you are happy. Satisfaction guaranteed!

Thank you,


JustAnswer also tells you that if you are not satisfied with your experts answer. You do not need to pay, but how can this be when you need to pay to get in contact with the said “expert” ? I would highly recommend you stay away from this site. Now I am not saying that they only scam people. may help around 25% or so of people. But when someone loose $100 USD when they only choose to pay $6 USD something is very wrong ! From the comments I have read throughout the net it seems like around 50% actually get what they are told to they will get. It also seems like they have had some inside scamming themselves, people who claimed to be experts and were noting of the sort. ———————————————————————————————–

Now the link I am about to share with you all is 100% legit and is in fact on the website. Via the link we have provided for you. So you all can see how counter productive and really silly it seems. HELL…..I maybe DEAD wrong but you just need to click on the link and read the proceeding text to DECIDE FOR YOURSELF…… ———————————————————————————————–

One Of Claims: every ninth sec **Image directly taken from website ———————————————————————————————– Wikipedia Page: **Link Provided By (CSW) -Moderator- Erin ———————————————————————————————– Better Business Bureau (BBB) Profile: ———————————————————————————————– Promo Link The Shockingly Simple JustAnswer® Promise” – **Link Discovered By Nico ———————————————————————————————– HELP And REFUND Section “Blackbelt Support” Quality. Access. Compassion – **Link Discovered By Nico ———————————————————————————————– How Can I Request A REFUND ? Link Verification Status: Confirmed as a SAFE LINK. Confirmed via (CSW) readership as useful. But you must be registered to see page. REFUND Link Verification Status: Confirmed as a SAFE LINK. Confirmed via (CSW) readership as useful. But you must be registered to see page. **Both JustAnswer REFUND LINKS Were Provided By Commenter Ethan ———————————————————————————————– Customer Service E-Mail Verification Status: E-mail Address is Confirmed via (CSW) readership. **E-mail Address Provided By Commenter Ethan ———————————————————————————————– Non-Corporate Customer Service Phone Numbers

Toll-Free: 888-587-8220,  888-567-8220, 1-888-862-9212

Canadian Toll-Free Number: 1-888-587-8220

UK Toll-Free Number: 0-800-452-621

Australian Toll-Free Number: 1-800-679-634

New Zealand Toll-Free Number: 0-800-452-621

Intl: 650-385-2899 and 1-650-985-2899

From The Rest Of The World: 1-650-385-2899

Verification Status Of Non-Highlighted Customer Service Numbers: Confirmed by (CSW) readership.

Verification Status Of RED Highlighted Toll Free Customer Service Number: Confirmed via (CSW) readership and Scam Watch Team.

Verification Status Of Orange Highlighted Canadian Toll-Free Service Number: Confirmed via (CSW) readership and Scam Watch Team.

Verification Status Of Brown Highlighted Canadian Toll-Free Service Number: Are not confirmed via (CSW) readership and or Scam Watch Team.

Verification Status Of Blue Highlighted Toll-Free Service Number: Are not confirmed via (CSW) readership and or Scam Watch Team.

*Non-Corporate Customer Service Numbers Provided By Commenter Ethan

**Second Toll Free Number Customer Service Number Provided By Commenter Plain Jane

***Canadian Toll-Free Number Provided By Commenter Daniel

****All Numbers In Brown Were Provided By Commenter Mike H.

*****All Numbers In Blue Were Provided By Commenter Alan

———————————————————————————————– Direct Corporate Phone Numbers: 1-415-929-9923 Verification Status: Confirmed via (CSW) readership and Scam Watch Team. The 1-415-929-9923 corporate phone numbers above have been confirmed by both our “Scam Watch Team” and (CSW’s) readership. On a number of occasions. But please feel free to comment below if you have indeed called one or both of the above numbers and let us know if they are indeed helpful. In solving any issues you came across. *Phone Numbers Provided By Commenter James Fox ———————————————————————————————–

If you guys have any question regarding this or any other similar subject. Please don’t hesitate to comment or e-mail us @


Important Side Note: Please guys could you speak English in the comments section. If you can’t speak English please use the following embedded link to GOOGLE TRANSLATOR. It’s 100% free and very easy to use. ———————————————————————————————–

DISCLAIMER: The Computer Savvy Weblog has no control over the ads Google decides to display on our blog/site. Due to the fact The Computer Savvy Weblog is using the free version of WordPress. Sorry for any inconvenience or possible misunderstandings this may of caused.


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Post Written By Nico And Scam Watch Feature Was Created By Remy “Se7en”

1,830 Responses to Scam Watch: Is It A Scam ? Or Is It Just A Really Bad Investment ?

  1. Jeff says:

    I see many asking questions without giving even the barest of details. Others ask questions that can’t be answered, like can we supply a part for a 1946 engine only made for one year! My motor stopped, what’s wrong? No make, model, year. No other information. Are we mind readers?

    When you sign up and ask a question you have to put up a DEPOSIT, a refundable deposit. Or should everyone trust you? You are also asked if you want a subscription which is monthly and allows many more questions at lower rates, not per question. Read what you are signing!

    Many come to the site, ask the question, get a good answer and then don’t accept the answer and claim a refund. This deprives the professional of his income and he just worked for nothing. There are two sides to every story.

    It isn’t a scam at all. Just ask a question, get an answer. You are dealing with professionals in their field. Can you walk into your local Ford dealership go to the head mechanic and ask him how to fix your car? For a couple bucks you can on Just Answer.

  2. KK says:

    I posted a legal question, and I feel like I got the right answer. I was also able to post follow up questions. I’m happy with the service that I got. Response was pretty quick too, within the hour

  3. Marjorie Wren says:

    I am still waiting for answer hope is all well as I have pay my money

  4. komine says:

    I was looking at the legal questions, they answer it very minimally, and then advise that you seek a lawyer in your area.

  5. jon says:

    The problem with Justanswer legal answers is that the website has publicly admitted that it does not audit its “experts” for the accuracy of their answers. This means that it’s entirely up to the customer to determine if an answer is correct. Most customers don’t know if a legal answer is correct — that’s why they come to Justanswer in the first place. Unfortunately, the Justanswer experts know this, so they are pretty much free to tell the customer whatever they want to hear, and most of the time, if answer that the customer receives matches with the customer’s expectations, then the customer pays — not because the answer is correct — but because the answer agrees with the customer’s belief.

    It’s a great deal — unless the customer actually needs a correct answer — because if the answer is used in a court, and turns out to be wrong, then the customer may be in a lot of trouble, and it may be too late to do anything to repair the damage!

    There are a few Justanswer legal experts who I think bend over backwards to give customers the correct answer. I’ll list them here. If you demand them by name, you may get your money’s worth. The best Justanswer legal experts, in my opinion (and, in no particular order):

    Brent Blanchard
    Gerald, Esq.
    William B. Esq.
    Jim Reilly
    Zoey, JD
    Lawrence D. Gorin

    Some of the above names are rarely on the website (probably because they are actually practicing law for a living). The others claim that they are retired, so they have time to answer questions.

    There are a few other legal experts who are pretty good on certain subjects, but they also answer questions outside of their competency, so I won’t mention them in this reply. And, I may have missed a few others.

    If anyone other than those named above answers your legal question, all I can say is: “be careful!”

  6. Sharon Baker says:

    I think I’ve been scammed by the website Justanswer. I don’t know where to turn if you ask them for the refund cause they say it’s 100% guanuteed & they want to charge you just for making a request for your money back. Should I report them to the BBB for this or can you give the advise on what to do about this scamming company please. I’m on a fixed income all I wanted was a simple answer to a simple question & I’m not sure what they charged me. & I’m scared to even check with my bank to see whst they did take from my account. What do I do now please?

    • Hugh Spencer says:

      I was certainly ripped off – it was a computer related question – I forget what I’d paid (I’d had a serious mail program crash) – the answer was very unsatisfactory – and I didn’t authorise payment. None the less, going through my credit card statement later on – I discovered that I’d been billed about 150 dollars. I managed to get a partial refund (and what was interesting – the voice on the line was definitely asian – so they appear to employ ‘boiler room’ outfits). Don’t use them – do your own research!

    • jon says:

      A BBB complaint will get you a refund. Period, end of story.

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