Scam Watch: Is It A Scam ? Or Is It Just A Really Bad Investment ?

Dear Readers,

(Last Updated April 16th, 2015 @ 6:35 pm EST) RC 7.0 MO

For this week’s “Scam Watch” feature. I thought I would tell you a little about the Internet service called is a Question/Answer site where you can go to ask any kind of question to a so called “Expert” Which is supposed to answer your question.On their homepage they claim their service works this way:

But for most users it is more like this: Ask a question, Make a user account, write a bit more about your problem, contact with the “Expert” then you choose what you want to pay him for his services. Like $10, $20 or $30 dollars USD, and they claim you will get much faster and better help if you pay more. Anyways, the next step, you pay, you wait, you wait more and then you wait a little more. Then you check your bank account and you might see that they have “taken out more money” than you actually agreed to pay for a service you never even received. On their site there is a complaint section, I have copied some of the post from the section (This complaint section has since been removed): “I needed some advice on a wound my cat received by a raccoon. I needed the information immediately and this seemed like a good option. I asked the question and was asked how much I would pay- I chose 13.00. It directed me immediately to Paypal where I paid the amount. in full using my bank acct. Received the receipt and waited. About an hour later I got an email that I had a response. I went to retrieve and it asked me to pay… I contacted customer service and they said I had not paid. Checked Paypal and it was received by them- also deducted from my bank acct. I sent them the receipt and went back and forth with about 20 emails. Got no where but the run around. I asked for a phone number – I called, no one answers… so left a message. 2 days later and have gotten nowhere. I am really ticked off- not even just the money- but the principal and the time I have taken on this! Ridiculous… DO NOT USE THIS COMPANY- YOU WILL BE SORRY!” “I clicked the $10.00 box that I am willing to pay for recommendation of a simple drawing software program. They charged me for $175.00. I sent them an email and claimed a refund. No response yet. I was in touch with their ‘Expert’ waiting for further advice because the first was not fully usable. I am waiting for both responses. 08 / May/ 2009″ “i did not accept any answer’s i received so they told me i would receive all my money back in my account in four days but instead the took twice as much more out and made my account over drawn by $148.00.” “I submitted a question to Justanswer and paid £6.30. I was told the money would only be taken from me if I accepted an answer. I haven’t had any answers at all but the money has been taken.” Also important to note that if you decide you want to exit their site. You end up getting this message:

WAIT! Your question has not been posted yet. This is what you get by placing a fully refundable deposit into your JustAnswer account:

* Experts are reassured that you are serious and are willing to reward them for a helpful answer.

* You will be able to preview and “Accept” your answer before deciding to pay for it.

* Deposits are fully refundable for any reason until you are happy. Satisfaction guaranteed!

Thank you,


JustAnswer also tells you that if you are not satisfied with your experts answer. You do not need to pay, but how can this be when you need to pay to get in contact with the said “expert” ? I would highly recommend you stay away from this site. Now I am not saying that they only scam people. may help around 25% or so of people. But when someone loose $100 USD when they only choose to pay $6 USD something is very wrong ! From the comments I have read throughout the net it seems like around 50% actually get what they are told to they will get. It also seems like they have had some inside scamming themselves, people who claimed to be experts and were noting of the sort. ———————————————————————————————–

Now the link I am about to share with you all is 100% legit and is in fact on the website. Via the link we have provided for you. So you all can see how counter productive and really silly it seems. HELL…..I maybe DEAD wrong but you just need to click on the link and read the proceeding text to DECIDE FOR YOURSELF…… ———————————————————————————————–

One Of Claims: every ninth sec **Image directly taken from website ———————————————————————————————– Wikipedia Page: **Link Provided By (CSW) -Moderator- Erin ———————————————————————————————– Better Business Bureau (BBB) Profile: ———————————————————————————————– Promo Link The Shockingly Simple JustAnswer® Promise” – **Link Discovered By Nico ———————————————————————————————– HELP And REFUND Section “Blackbelt Support” Quality. Access. Compassion – **Link Discovered By Nico ———————————————————————————————– How Can I Request A REFUND ? Link Verification Status: Confirmed as a SAFE LINK. Confirmed via (CSW) readership as useful. But you must be registered to see page. REFUND Link Verification Status: Confirmed as a SAFE LINK. Confirmed via (CSW) readership as useful. But you must be registered to see page. **Both JustAnswer REFUND LINKS Were Provided By Commenter Ethan ———————————————————————————————– Customer Service E-Mail Verification Status: E-mail Address is Confirmed via (CSW) readership. **E-mail Address Provided By Commenter Ethan ———————————————————————————————– Non-Corporate Customer Service Phone Numbers

Toll-Free: 888-587-8220,  888-567-8220, 1-888-862-9212

Canadian Toll-Free Number: 1-888-587-8220

UK Toll-Free Number: 0-800-452-621

Australian Toll-Free Number: 1-800-679-634

New Zealand Toll-Free Number: 0-800-452-621

Intl: 650-385-2899 and 1-650-985-2899

From The Rest Of The World: 1-650-385-2899

Verification Status Of Non-Highlighted Customer Service Numbers: Confirmed by (CSW) readership.

Verification Status Of RED Highlighted Toll Free Customer Service Number: Confirmed via (CSW) readership and Scam Watch Team.

Verification Status Of Orange Highlighted Canadian Toll-Free Service Number: Confirmed via (CSW) readership and Scam Watch Team.

Verification Status Of Brown Highlighted Canadian Toll-Free Service Number: Are not confirmed via (CSW) readership and or Scam Watch Team.

Verification Status Of Blue Highlighted Toll-Free Service Number: Are not confirmed via (CSW) readership and or Scam Watch Team.

*Non-Corporate Customer Service Numbers Provided By Commenter Ethan

**Second Toll Free Number Customer Service Number Provided By Commenter Plain Jane

***Canadian Toll-Free Number Provided By Commenter Daniel

****All Numbers In Brown Were Provided By Commenter Mike H.

*****All Numbers In Blue Were Provided By Commenter Alan

———————————————————————————————– Direct Corporate Phone Numbers: 1-415-929-9923 Verification Status: Confirmed via (CSW) readership and Scam Watch Team. The 1-415-929-9923 corporate phone numbers above have been confirmed by both our “Scam Watch Team” and (CSW’s) readership. On a number of occasions. But please feel free to comment below if you have indeed called one or both of the above numbers and let us know if they are indeed helpful. In solving any issues you came across. *Phone Numbers Provided By Commenter James Fox ———————————————————————————————–

If you guys have any question regarding this or any other similar subject. Please don’t hesitate to comment or e-mail us @


Important Side Note: Please guys could you speak English in the comments section. If you can’t speak English please use the following embedded link to GOOGLE TRANSLATOR. It’s 100% free and very easy to use. ———————————————————————————————–

DISCLAIMER: The Computer Savvy Weblog has no control over the ads Google decides to display on our blog/site. Due to the fact The Computer Savvy Weblog is using the free version of WordPress. Sorry for any inconvenience or possible misunderstandings this may of caused.


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Post Written By Nico And Scam Watch Feature Was Created By Remy “Se7en”

2,066 Responses to Scam Watch: Is It A Scam ? Or Is It Just A Really Bad Investment ?

  1. Denis beetles says:

    how do i cancel my my free 7 day deal

  2. T F says:

    This site charged me a full $46 membership fee with zero notice after briefly signing up for a trial membership. I canceled the account within SECONDS. They absolutely refuse to refund my money. SCAM ARTISTS. Do not use JustAnswer! They will steal your money!

  3. Emma says:

    Hi Emma,

    Thank you for reaching out to us at JustAnswer!

    I’m sorry for the confusion with our membership. We wanted to take some time to clarify our system for you.

    For the cost of $5, new visitors will post a question and receive a 7-Day Trial Membership that automatically transitions into a full membership after the 7th day. Membership fees are collected each month until our member decides to cancel their membership. The cost of the Full Membership, along with the details of the trial period, and of the $5 collected are outlined and displayed on the same page where you submit your billing information, just before you post your question.

    Meanwhile, I’ve taken a look at your account and unfortunately you are not eligible for a refund, however, I can confirm that the membership was turned off on 1/22/2019. Your account is back to a pay-per-question basis. Moving forward, you will not see any recurring membership charges.

    If I can be of further assistance, please let me know.


    Customer Support

    JustAnswer is even faster and easier on our exclusive members-only iPhone app! Don’t miss out; download the JustAnswer app today on iTunes and start asking questions on the go.

  4. Bill Wells says:

    Two comments on JustAnswer:

    (1) My “expert”, a structural engineer, was great. Quick response, knew what I needed, gave me correct answer to a technical engineering question. I know this because I’m an engineer.

    (2) Website management is a mess. No wonder people wonder if it is a scam. I was automatically signed up for a $28 monthly “membership”. Later i cancelled, they told me the membership thing was made clear. Well, maybe it was on their website, but for sure I did not see it.

  5. ANG says:

    just been scammed by Just Ask. Took 2 payments from my card without authorization ($5 then $31). No reply from any tech support at any time, extremely dodgy. I was directed to them from what I thought was a legitimate Samsung tech support chat, turns out it was bogus as I spoke to Samsung directly and they had no record of me contacting them. The chat bubble was also different. Cancelled my card within minutes of the initial Just Ask chat, still got scammed. AAArgh!

  6. B.Kaziewicz says:

    What a lot of scaming louts Lost £74.85to date ,and only one answer which i could get on U-tube,Shame on this company,DO NOT USE!!!

  7. Olufemi Adesemolu says:

    This is definitely a big time Scam. I mistakenly took them for a technical Dept. of Hisense TV. They took my money 3 times without any service whatsoever. They claimed I have signed us with them.This is not true at all. Not sure what the Better Business Bureau can do but I will contact them again.

  8. John Darby says:

    A tricky organisation. bordering on scam. Looking to solve a macbook problem I searched Apple found myself at Just answer. thinking it was apple I entered my details. didn’t ask a question as i realised it wasn’t Apple but couldn’t log out – even restarting came up with the page so eventually I completed the login and tried to cancel. just a circular set of links. Now months later I’ve been billed A $66 for ‘membership’ I will have to cancel the card to stop membership deductions

  9. Mary says:

    Beware, this is a complete scam. They will ask for $5.00 to answer a question, when they get your card number the charges for their “membership” will be debited monthly. You will not get an answer to your question, or at least not an answer that makes any sense. They have taken $141.00 from me.

  10. Nicholas burley says:

    I went onto this site not knowing what they were and imply a very happy camper because I got charged $63 for using this site. I have sent them emails wanting to refund all the money taken back into my bank account haven’t got a reply yet but I hope to get something soon.

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